

Nesso Digitale: A clearer website and better project visibility
A website revamp and a set of separate dashboards for an Italian digital agency, making its services clearer and ongoing projects easier to follow.
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Project snapshot
- Client
- Nesso Digitale, Italy
- Engagement
- Client project
- Role
- UX/UI Designer
- Scope
- Main website revamp; UX/UI for separate dashboards for client project monitoring and internal employee management
- Status
- Completed and in use
Overview
Nesso Digitale is a digital agency based in Italy. The engagement covered two connected parts of its digital experience: the public-facing website and separate dashboards intended to support day-to-day project visibility and team management.
The website needed a clearer way to explain the agency and organize its information. The dashboards needed to make project progress easier for clients to follow and employee management easier for the Nesso team.
The challenge
The previous website felt disorganized and was difficult for visitors to understand. The information needed a clearer hierarchy so people could understand what Nesso Digitale offers and find the right details more easily.
The operational challenge was different. Clients needed a straightforward way to monitor the projects they were working on with Nesso. Internally, the team needed a more practical way to manage employees and keep work organized.
The design work therefore had to serve two contexts: communicating clearly with prospective clients, and supporting an ongoing working relationship with existing clients and the internal team.
My role
I was responsible for UX and UI design across the website revamp and the dashboards. I worked with the client to understand the requirements, organize the information, shape the user experience, design the interfaces, and refine the work through feedback and iteration.
Design approach & decisions
- Make the website easier to understand. The revamp focused on clarity before decoration. I organized the content into a more understandable hierarchy and shaped the page layouts around what visitors needed to learn about the agency, rather than giving the old template a new visual skin.
- Separate client and internal priorities. Clients and the Nesso team use separate dashboards for different reasons. Clients need to understand the status of their own projects; the internal team needs to manage employee-related information. I treated these as different interface priorities so each audience could focus on what is relevant to them.
- Make project status easier to scan. For the client-facing experience, project progress should be understandable without requiring clients to interpret dense operational information. The interface gives project status and progress a clear place in the hierarchy.
- Keep operational information organized. For the internal experience, the design needed to make employee management easier to follow. The interface structure was shaped around the team's operational needs rather than reusing the client-facing layout unchanged.
Process
I aligned with the Nesso team on the requirements and the purpose of each workstream. I then organized the information and key flows, developed the interface direction, and reviewed iterations with the client. The final UX/UI designs were completed and put into use.
Outcome
The redesigned website and dashboards were completed and put into use. Nesso Digitale gained a clearer public-facing website, while the dashboards support clients in following ongoing projects and helps the internal team manage employees.
The project connected two important sides of the agency: how it presents itself to the outside world and how it supports the work happening behind the scenes.
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